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What We Do   Open Access Courses   Therapeutic Groups   Needing Urgent Assistance?Children and young people
Please be aware that due to the current situation in Cardiff and the Vale of Glamorgan due to COVID-19 (Coronavirus) all face to face open access groups such as Stress Control and ACT-ion for Living, and referral groups such as Living Life to the Full are now suspended until further notice, however there are online alternatives - please see the corresponding pages for details. For more information and resources please see

Needing urgent assistance?

The Primary Mental Health Support Service (PMHSS) is a routine service and does not deal with urgent or emergency mental health matters. 

Should you or someone you know require emergency assistance please dial 999. 

For urgent help that is not an emergency you should contact your GP in the first instance who can refer you to the most appropriate mental health services. If outside GP hours you should present at the out of hours GP at accident and emergency (A&E).

If you need to speak to someone today for support please contact:

Community Advice and Listening Line 0800 132737 (open 24 hours a day, 7 days a week)
Free confidential listening and emotional support service, information and literature on mental health and related matters for people in Wales. Anyone concerned about their own mental health or that of a friend or relative can access the service.

The Samaritans 
08457 909090 (open 24 hours a day, 7 days a week)
Free confidential emotional support to anyone experiencing feelings of distress or despair including those which may lead to suicide. Face-to-face meetings at local offices.

Mind Infoline 0300 123 3393 
(Monday to Friday, 9am - 5pm)
Free confidential help on a range of mental health issues.

The Silver Line 0800 4708090 
(open 24 hours a day, 7 days a week)
Free confidential helpline providing information, friendship and advice to older people.

Meic Cymru 0808 8023456 (open 24 hours a day, 7 days a week)
Free advocacy, information and advice helpline for children and young people

Family Point Cymru
Family Point Cymru 0300 2225757 (Monday to Friday, 9am - 5pm)
Website with useful content and peer support articles and an advocacy helpline to support families accessing the help they need