Children and Young People

Children and Young People


The Primary Mental Health Team meet with young people (under 18 years) and their families to help with a range of difficulties including anxiety, low mood, stress, and relationship difficulties, to name a few.

This assessment appointment will be with a member of the team and will last approximately one hour. It is a chance to get to know you better and we welcome anyone who wants to attend and contribute to the conversation.

We will ask you questions about what is currently going on at home, at school, and what other professionals may be involved at the moment, or have been previously.

During this appointment you will have the chance to ask questions and for us to decide together what the next best step is. Sometimes, this assessment appointment is all that is needed. On other occasions, it may be appropriate to think about other services that could support you, or it may be that the Primary Mental Health Team can continue to support you.

Due to the high number of referrals we receive, there may be a wait if you decide that you would like one-to-one support from a member of our team. We aim to see young people and their families as soon as we can and appreciate how frustrating it can be to wait. If concerns are raised that require immediate attention then we will respond to this in a timely manner.

On occasions we may contact you by telephone prior to an appointment to gain a clearer picture of the current circumstances. Please feel free to let us know at the time if this is inconvenient.

We often have students or psychology trainees with us so please let us know if you would prefer them not to sit in on the appointment (no more than one student would be present).  

If you have any concerns or questions please call us on 02920 536795.
Useful resources:

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Meic Cymru

0808 8023456 (open 24 hours a day, 7 days a week)
Free advocacy, information and advice helpline for children and young people

Families First

 EARLY GATEWAY 03000 133133  for Cardiff Families (was Cardiff support 4 families)
 FAMILIES FIRST 0800 0327322 for Vale of Glamorgan families
 Offering advice/help to find the most appropriate service in Cardiff and The Vale of   Glamorgan for children, young people and families. The trained staff for these lines will have   the time to explore challenging issues relating to children and young people and discuss a range of options with you. In some circumstances, more extensive, home based assessments can be arranged.

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Emotional Wellbeing Service - Cardiff and The Vale 

0800 0086879 Supporting young people with mental health, emotional wellbeing and risk taking behaviours

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Mind Hub

An information service organised by Cardiff Youth Service


Contact us: 02920 536795